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Bitstamp / Safety
Safety review

How safe is Bitstamp,
really?

Instead of a vague 'trusted' badge, we grade Bitstamp on five concrete, checkable criteria — each with sources. Here's exactly how it scores.

Grade
B
4 of 5 checks passed
Computed automatically from public data. Higher is safer.
The five checks

Criterion by criterion, with sources

5 criteria · check each one
  • ✓

    Regulation

    Heavily licensed — MiCA CASP via Luxembourg CSSF (2025), US FinCEN MSB and NYDFS BitLicense, UK FCA registration, and 50+ licences globally. Now owned by Robinhood. Source →

  • ✗

    Proof-of-Reserves

    Explained, promised, never shipped. Bitstamp wrote in November 2022 that "our aim is to release a proof of reserves audit", and it keeps an explainer page on what PoR is — but four years on there is still no public dashboard and no named PoR auditor. What it does say is that the group "has been audited by a big four global accounting firm on an annual basis since 2016", which is a company audit, not a per-customer reserve attestation, and the firm is not named either. Source 1 → Source 2 →

  • ✓

    Flexible withdrawal

    No platform lock-up. Bitstamp's own staking page lists both products with the Duration Period column reading "Flexible" — Ethereum at 3.10% paid monthly, Cardano at 1.00% paid weekly. Getting the coin itself back still waits on the network's own exit queue, which Bitstamp does not quote a figure for and neither do we. Note the page also says staking is closed to customers in the US, Singapore and Japan. Source →

  • ✓

    Insurance Fund

    Two layers, both named by Bitstamp itself. Assets in cold storage sit with custodian BitGo under a policy Bitstamp describes as "insurance against theft, loss, or misuse up to $250 million"; on top of that sits Bitstamp's own crime policy, "offered by Paragon International Insurance Brokers in coordination with Woodruff Sawyer, and underwritten by various insurance companies and certain syndicates at Lloyd's of London", which "applies to digital assets held at Bitstamp either offline or online". The current about page still states in the present tense that "our custodians provide insurance for client assets held in cold wallets". Two caveats worth knowing: the $250 million figure is BitGo's custody cover rather than a Bitstamp-run fund, and the crime policy's limit has never been published. Not a deposit guarantee — Bitstamp says plainly elsewhere that it sits outside Singapore's deposit insurance scheme and that nothing covers market losses. Source 1 → Source 2 → Source 3 → Source 4 →

  • ✓

    Track record (2+ years incident-free)

    Founded 2011 — Robinhood's own announcement of the closing says "Bitstamp was founded in 2011" — which makes it one of the oldest exchanges still running. It is not incident-free: in January 2015 its hot wallets were drained, and Bitstamp's own statement puts the loss at "less than 19,000 BTC" (roughly $5M at the price of the day) while promising that coins held before the suspension "are completely safe and will be fully honored". They were. The criterion asks for two clean years, not for a spotless history, and that breach is eleven years behind us with nothing comparable since. Robinhood closed its acquisition on 2 June 2025. Source 1 → Source 2 →

Track record

Incidents we count

Known incidents

1
  • January 2015 Hot-wallet breach. Bitstamp's own statement — "On January 4th, some of Bitstamp's operational wallets were compromised, resulting in a loss of less than 19,000 BTC" — roughly $5M at the price of the day, and a small fraction of reserves, the rest being in cold storage. Trading was suspended on 5 January and the site relaunched on 9 January on rebuilt infrastructure. Customer balances held before the suspension were honoured in full. Source →
Bottom line

Verdict

⚖️
Verdict. Bitstamp passes 4 of 5 safety checks (grade B) — among the safer venues we track. No platform is risk-free: keep only what you can afford to lose on any single one, and prefer flexible over locked products.
⚠️ High-risk platform

Proceed anyway →